1. Basic Introduction & Purpose

We are committed to protecting your privacy. This privacy policy explains how we collect, use and safeguard personal data when you visit our website or contact us. The policy applies in accordance with the UK GDPR and the Data Protection Act 2018.

2. What Information We Collect

Typical sections include:

Personal identifiers (name, address, email, phone)

Website usage data (IP address, pages visited)

Contact form submissions

Cookie and analytics information

We may collect personal data you voluntarily provide (e.g. through contact forms or enquiries) and technical data collected automatically when you use our website (such as IP address and browser type).

3. How We Use Your Information

Common purposes:

To respond to enquiries

To provide services or information you request

To improve our website and services

To comply with legal obligations

We process your personal data to respond to your enquiries, provide information about our care services, and improve our website. We will only use your data for the purposes for which it was collected and as permitted by law.

4. Legal Basis for Processing

We rely on lawful bases under UK GDPR, including your consent when you submit data, contractual necessity (e.g. responding to a request), and legitimate interests (e.g. improving website functionality).

5. Disclosure & Sharing

We will only share your personal data when legally permitted, such as with our service providers who help operate the website or as required by law.

6. Cookies & Analytics

Our website uses cookies and analytics tools to monitor usage and improve user experience. You can manage cookie preferences in your browser settings.

7. Data Security & Retention

We implement appropriate technical and organisational measures to protect your data. We will retain personal data only for as long as necessary to fulfil the purposes outlined.

8. Your Rights

Include rights such as:

Right to access your data

Right to correct inaccuracies

Right to erasure

Right to object to processing

You have rights regarding your personal data, including access, correction, deletion, and objection to processing. To exercise any rights, contact us using the details below. Caring Homes

9. Contact Information

If you have questions about this policy or wish to exercise your data rights, contact our Data Protection Officer at:
Email: wendy.gloster@abbeyambitions.co.uk

10. Updates to the Policy

We may update this privacy policy from time to time. The latest version will be published on this website.